1. Information We Collect

When you contact SIB AIR – HVAC Repair NYC, we may collect the following types of information:

• Personal Details: Name, phone number, email address, and service address.
• HVAC Service Information: Details about your heating, cooling, or ventilation system that help us diagnose and repair issues.
• Payment & Billing Information: Securely processed through trusted third-party providers.
• Website & Technical Data: IP address, device type, browser information, and cookies to help us improve the HVAC customer experience on our website.

2. How We Use Your Information

We use your information to provide the best HVAC services in NYC, including:

• Scheduling air conditioning and heating repair appointments.
• Processing secure payments and generating invoices.
• Sending service reminders, promotions, and seasonal HVAC maintenance offers.
• Improving our website experience for HVAC customers in New York.
• Meeting legal and safety requirements.

3. Sharing Your Information

SIB AIR does not sell your personal information. We may share your details only with:

• Trusted Service Providers: Such as payment processors or scheduling tools used in the HVAC industry.
• Legal Authorities: If required by law or court order.
• Business Transfers: In the case of a merger, acquisition, or company restructuring.

4. Data Protection

We take your privacy seriously. SIB AIR uses secure systems and protocols to protect personal and service information. While no method is 100% foolproof, we follow industry best practices to safeguard HVAC customer data.

5. Cookies & Website Tracking

Our HVAC repair website in NYC may use cookies to:

• Improve website functionality.
• Track service inquiries.
• Provide relevant heating and cooling service promotions.
  

You can adjust your browser settings to manage cookies.

6. Your Privacy Rights

As a customer, you have the right to:

• Access, update, or delete your personal data.
• Opt out of HVAC service promotions and emails.
• Request details on how your information is processed.

7. Children’s Privacy

Our HVAC repair services in NYC are intended for adults. We do not knowingly collect personal information from children under 13.

8. Updates to Our Privacy Policy

We may update this Privacy Policy as our HVAC services in New York expand. Any changes will be posted here with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or how SIB AIR handles HVAC customer data in NYC, please contact us